1. Subscriptions and renewal
- Pro costs ₹299 a month and Pro Max costs ₹599 a month, paid in Indian Rupees through Razorpay. No GST is charged.
- Paid plans renew automatically every month until you cancel.
- Your bank or UPI app notifies you before each renewal charge.
2. How to cancel
- Go to Profile, tap Manage Subscription, then Cancel Subscription. You can cancel at any time.
- After you cancel, you keep your plan until the end of the period you've already paid for. You won't be charged again.
- You can also cancel the payment mandate from your bank or UPI app.
3. Refunds
- Payments are not refunded, including for a partly used month, because you keep full access until the end of the period you paid for.
- If you were charged by mistake, for example twice for the same month or after your cancellation was confirmed, we refund the wrong charge in full.
- To ask for a refund of a wrong charge, email app.witly@gmail.com from the email you sign in with, with the date and amount of the charge. We reply within 48 hours.
- Approved refunds go back to your original payment method. Razorpay usually completes them within 5 to 7 working days.
4. Changing plans
- Upgrading from Pro to Pro Max starts Pro Max straight away at ₹599 a month. Your Pro plan ends at that point, and unused Pro days are not refunded.
- To move from Pro Max to Pro, cancel Pro Max in Profile, then Manage Subscription. You keep Pro Max until the end of the period you've paid for. After it ends, choose Pro on the Pricing page.
5. Price changes
If prices change, we'll tell you at least 30 days before your next renewal.
6. Contact
Questions about billing: app.witly@gmail.com